iOS

If you have a promo code and want to activate it and use the application, please follow the instructions below: Redeem the code using this instruction...

If you have an active subscription but you’re logged out or just want to use the app on another iOS device, please follow these steps: Make sure that ...

Currently, we do not offer single-period purchase options. All subscriptions are auto-renewable. Your subscription will renew based on the period you ...

We are sorry to see you go! Follow these steps to delete your account: 1. Open the Settings section. 2. Click on the Personal Details button. 3. Selec...

Users can only cancel a subscription in the settings of their Apple IDs, as we don't have access to your account and are not authorized to manage subs...

You can manage your subscription plan in your Apple ID settings ; however, according to the App Store procedures, it can only be changed to a new one...

As stated in our Subscription Terms, if you purchased your subscription through the App Store and are eligible for a refund, you must request it direc...

The billing period depends on the type of subscription plan that you chose. The information on the final amount is always included in the text on the ...

The price of your subscription depends on the subscription plan you purchased. Auto-renewable subscription plans are offered with the trial offer. Th...

Auto-renewal is a type of subscription plan that renews automatically as soon as the new billing period starts. To avoid the auto-renewal of the app,...

We are glad to see you here! Unfortunately, currently, it's not possible to pause or postpone the subscription as it starts right after the purchase i...

The number of days in your plan and the duration of your subscription aren’t related. Your plan is designed to guide you through your fasting program,...

If you would like to get reminders, please follow these steps to enable FastEasy notifications: On your device: go to Settings > Notifications > selec...

If you want to change your personal details, you are able to change them directly in the app. Please follow the step-by-step instructions below: 1. Go...

If your steps are not recording, let us share the information on how our application works.    Our app takes information from your device’s activity m...

We are happy to see you here! If you'd like to add liquids or track your hydration level, please follow these step-by-step instructions (see below): T...

Happy to see you fasting! To add your fasting record for the previous day, please follow these steps: tap on Profile > Fasting History > press on the ...

Please follow these step-by-step instructions to change the language of the app: Go to Settings on your device. In the list of apps, find the 'FastEas...

In order to change the unit of weight from kilograms (kg) to pounds (lb) and the unit of length from centimeters (cm) to inches (in), please open the ...

Upon signing up, you're getting access to a PDF guide with your weekly plan. If you haven't received the guide yet, please check your Inbox or Spam fo...

When signing up, you’re supposed to fill in your specific parameters, such as your goal, fitness level, weight, target weight, age, physical activity ...

If you want to start or finish your fasting session, you have to manually push the "Start" button when you start fasting and push the "End fasting" bu...

As you might notice, the "Statistics" tab shows you the quantity of fasting time for the 24-hour day. This means that on the statistics screen you see...

Staying active is essential in order to be healthy. However, currently, there is no such feature in the FastEasy app to track your physical activities...

If you'd like to change your eating window, please go to the 'Timer' tab and click on the fasting circle in the middle of the screen: After that, you ...

It’s great to see you being active! If you would like to add steps manually, unfortunately, currently, there is no feature in the app to add steps man...

It’s great to see your interest in our application! To delete your fasting record, please follow these steps:    tap on Profile > Fasting History > ho...

You can change parameters like height, weight, units, and email by following these instructions: 1. Open the App and go to your profile; 2. Tap on 'Pe...

If you want to connect the application with Apple Health, please check whether you have enabled access to your physical activity on your phone: to do ...

We are thrilled to see your interest in our application! Unfortunately, currently, the FastEasy application doesn’t offer a feature of connecting with...

We are glad to see your interest in the FastEasy application! Unfortunately, currently, the FastEasy application doesn’t provide any integrations. We ...

In the event that when reinstalling the application, the hydration and fasting history haven’t been saved, please contact our support team via the C...

Unfortunately, we do not have a desktop version available currently, and the app is designed for mobile devices. The mobile app is a versatile and cus...

Please find our Subscription Terms at the following link.

Please find our Terms of Use policy at the following link.

Please find our Privacy Policy at the following link.

If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...